Shipping policy

PAWRIZO SHIPPING POLICY

Last updated: July 23, 2026

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Free Shipping

Pawrizo offers free standard shipping on orders over $59 USD.

For orders of $59 USD or less, available shipping methods and costs are calculated at checkout based on the destination.

Estimated Shipping Time

United States:
5–10 business days.

International:
6–13 business days, depending on the destination.

These estimates begin after an order has been processed and shipped. They do not include the 1–3-business-day processing period. Delivery may take longer during holidays or peak seasons, or because of severe weather, customs processing, carrier disruptions, or other circumstances outside our reasonable control.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking updates may take a short time to appear after the carrier receives the package.

Lost or Delayed Packages

If your package is significantly delayed, appears lost, or is marked as delivered but you have not received it, please check the tracking information and contact the carrier first. You may also email us at support@pawrizo.com, and our team will assist you as quickly as possible.

Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error, contact us immediately at support@pawrizo.com. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

If an order is returned because the address provided was incorrect or incomplete, the customer may be responsible for additional reshipping charges.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Unless otherwise stated at checkout, these charges are not included in the product or shipping price and are the customer's responsibility. Customs processing may also delay delivery.

Business Information

Pawrizo is operated by:

TRANNGU COMMERCE, LLC

2120 Carey Ave
Cheyenne, WY 82001
United States

Email: support@pawrizo.com

Business Hours:
Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT), excluding public holidays.

Contact Us

If you have any questions about shipping, delivery, or tracking, please contact us at support@pawrizo.com.